All general insurers and standalone health insurers should take immediate steps to register and quickly dispose off all claims related to cyclone Nisarga. In the guidelines issued on Monday, the Insurance Regulatory and Development Authority of India (IRDAI) asked insurance companies to appoint a nodal officer for the affected States. The nodal officer should be coordinating the receipt and processing and settlement of all eligible claims. Similarly a district nodal officer should also be appointed. “If there are any death claims and there is difficulty in obtaining a death certificate due to a non-recovery body, the process followed in the case of Jammu and Kashmir floods may be followed,” IRDAI informed in the circular. In view of the Covid-19 pandemic, insurers should also encourage policyholders to use digital means, the regulator said.

Published on June 08, 2020

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