USAA Extends Government Shutdown Relief, Totaling More Than $411M To Its Members

SAN ANTONIO – November 5 – As the government shutdown continues, USAA is extending its relief program to continue supporting the financial well-being of its impacted military and federal employee members. That relief now totals over $411 million in zero-interest loans and other support.

USAA is extending its support for military and federal employees through the next pay period and will continue to make changes in response to ongoing developments. To date, USAA has helped more than 100,000 members with loans and flexible payment and fee arrangements.

“We remain focused on helping impacted members navigate the uncertainty of a shutdown with security and peace of mind,” said Michael Moran, President of USAA Federal Savings Bank. “Standing by our members through life’s unexpected moments is what we do, and we continue to answer the call.”

USAA is also delivering tools and advice to help members build out their financial strategies for the shutdown with confidence. Information on these and other resources is available at usaa.com/advice. Impacted members can continue to access USAA’s relief resources at usaa.com/relief.  Up-to-date information on USAA’s shutdown response can be found at usaa.com/shutdownupdates.

In addition, the Association is expanding its shutdown support at the community level, issuing $1.5 million in grants to nonprofits, namely food banks, amid a surge in demand for assistance. The Association is distributing these grants to food banks in communities where USAA operates, including those with a notable local military presence. This past Sunday, USAA President and CEO Juan C. Andrade appeared on CBS Face The Nation to discuss the company’s government shutdown response and its work to help service members, federal workers and their families to find stability during an uncertain time.

“As we monitor the broader impacts of the shutdown, we’re committed to delivering meaningful relief where it’s needed most,” said Lindsey O’Neill, EVP, Head of Corporate Communications and Public Affairs at USAA. “These nonprofits, together with financial institutions, military aid societies and other relief organizations, are playing an important role in ensuring the resiliency of our communities.”

Alongside food banks, military aid societies are stepping up to provide critical resources such as emergency financial aid and education support. USAA continues to support these organizations, having contributed over $40 million since 2016.

About USAA

Founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking and retirement solutions and serves 14 million members of the U.S. military, veterans who have honorably served, and their families. Headquartered in San Antonio, USAA has offices in eight U.S. cities and three overseas locations and employs more than 38,000 people worldwide. Each year, the company contributes to national and local nonprofits in support of military families and communities where employees live and work. For more information about USAA, follow us on Facebook, Instagram or X (@USAA), or visit usaa.com.