UKs FCA Issues New Rules For Credit Card Market

BBR Staff Writer Published 01 March 2018

The UK’s Financial Conduct Authority (FCA) has issued new rules for the credit card market, as part of its efforts to reduce interest charges.

The regulator is estimating that the new rules will help consumers to save between £310m and £1.3bn per year via lower interest charges.

The new rules will be effective from 1 March, while firms are provided with time up to 1 September to follow.

FCA has framed new rules to offer more protection for credit card customers in persistent debt or at risk of financial difficulties.

The new rules are composed based on a study of the credit card market. It analysed the accounts of 34 million credit card customers over a period of five years and surveyed around 40,000 consumers.

As per the figures, customers in persistent debt pay on average about £2.50 in interest and charges for every £1 that they repay of their borrowing.

According to the FCA, there are around four million accounts in persistent debt, which are making profits for the firms.

Under the new rules, the firms need to take a series of steps to support customers who are making low repayments over a long period.

The provider has to show a way to repay in a reasonable period, if a customer is in persistent debt for 36 months.

FCA strategy and competition director Christopher Woolard said: “These new rules will significantly reduce the numbers of customers with problem credit card debt.

Credit cards offer customers flexibility to manage their finances and repayments, but with this there is a risk customers can build up and hold debt over a long period of time - without making much headway on the outstanding balance.

“Under these new rules firms will have to help customers to break the cycle of persistent debt and ensure customers who cannot afford to repay more quickly, are given help.”


Image: FCA has published its final policy statement on new rules for the credit card market. Photo: courtesy of phanlop88 / FreeDigitalPhotos.net.

RECENT NEWS

USAA Selects Chris Curtin As Chief Marketing Officer To Advance Value-Driven Brand Leadership

Feb 27 2026 SAN ANTONIO — February 27, 2026 — USAA today announced that Chris Curtin... Read more

USAA Puts Money Back In Members Pockets With Ways To Save, Strengthen Budgets

Association is Reducing Auto Premiums, Offering No-Interest Government Shutdown Loans, and Returning a Historic $3.8 Bil... Read more

USAA And UTSA Athletics Announce Inaugural Military City Collegiate

Golf tournament taking place at TPC San Antonio Read more

USAA Names Dan Griffiths Chief Information Officer To Drive Secure, Simplified Digital Member Experiences

Feb 03 2026 SAN ANTONIO — February 3, 2026 — USAA today announced the appointment of D... Read more

USAA Named One Of Fortune Worlds Most Admired Companies™ For 10th Consecutive Year

Association recognized by wider business community in annual All-Star list of Top 50 companies Read more

USAA Appoints Retired Army General Bryan P. Fenton, Former Commander Of U.S. Special Operations Command, To Board Of Directors

Jan 28 2026 SAN ANTONIO – Jan. 27, 2026 – USAA today announced that retired Army Gener... Read more